About zMed
zMed builds clinical software for hospitals — covering ICU, Operation Theatre, Emergency, and Ambulance workflows. We are growing the adoption of our newest product, zMed 3.0, across hospitals in Mumbai, and need support to deploy and support the product at customer sites.
About the Role
This is a customer-facing role focused on smooth product deployment and day-to-day customer supportat hospital sites. You will be the on-ground point of contact for hospitals using zMed — coordinating with hospital staff, training users, gathering issues, and making sure customers feel supported. The technical work (installation, integration, fixes) is handled by our engineering team;
your job is to own the customer relationship and the process end-to-end.
What You'll Do
Deployment & Rollout