Become a vital part of Five9 as a Manager, Solutions Architecture, working in a hybrid model from Toronto or Vancouver. This role focuses on crafting innovative cloud contact center architectures.

As a Manager, you will engage with customers throughout the sales journey, leading technical discussions and designing tailored solutions. Your expertise in Five9 technologies and collaboration with sales will foster outstanding customer success. This position merges technical capabilities with strong engagement skills.

Key Responsibilities:
• Lead comprehensive pre-sales engagements and design processes
• Craft innovative contact center architectures based on Five9
• Collaborate across teams to scope and propose technical solutions
• Generate detailed documentation for complex solutions
• Monitor trends in cloud contact centers and Five9 features

Requirements:
• 4+ years of experience in solution architecture or cloud...