We are hiring a hands-on AWS Cloud Engineer with strong Linux and networking fundamentals, focused on troubleshooting, incident resolution, and operational excellence in a managed services environment. This role is aligned to 24x7 SLA-driven support, requiring deep technical diagnostics across infrastructure layers and the ability to contribute to stable, scalable AWS architectures. AWS Solutions Architect certification is preferred.

Key Responsibilities

• Own L2 support for production AWS environments operating under 24x7x365 SLA commitments
  
• Respond to incidents, perform deep troubleshooting, and drive root cause analysis with a focus on permanent resolution
  
• Monitor and maintain cloud infrastructure to ensure availability, performance, and cost efficiency
  
• Troubleshoot issues across multiple layers including AWS networking, Linux OS, web servers, and database connectivity
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