We are looking for a Network Security Engineer (L2 Support) to support and maintain cloud-based network security services. The role involves incident resolution, infrastructure changes, and ensuring stable and secure network operations across cloud environments.

Key Responsibilities

• Provide Level 2 (L2) support for cloud-based network security services, including firewalls, web proxies, load balancers, and DNS.
• Troubleshoot and resolve incident and problem tickets within defined service levels.
• Coordinate with external vendors and internal teams to ensure service availability and performance.
• Implement and manage changes to network security infrastructure following established change management processes.
• Ensure all changes are properly documented and handed over to operations teams.
• Enforce security and network standards across all implement...