Cluster Director of Rooms - starting Q4 2026

• Full-time
• Job-Category: Rooms
• Job Type: Permanent
• Job Schedule: Full-Time

This is a cluster leadership role overseeing rooms operations across two 5-star properties ensuring consistency and excellence across both hotels.

Responsibilities

• Provide strategic leadership and direction for the Rooms Division, ensuring the highest standards of service and operational excellence
• Oversee and optimize housekeeping and front office operations, including reception, concierge, and bell/valet services
• Manage functions to maintain presentation throughout the property
• Develop and implement innovative strategies to enhance guest satisfaction and drive positive reviews
• Analyze key performance metrics and financial data to make informed decisions and improve departmental efficiency
• Collaborate with other department heads...