The Role
As Cluster Reservations Manager, Faena Wadi Safar & Faena The Red Sea you will be the operational and commercial custodian of the reservations function across a multi-property ultra-luxury cluster.
You will ensure seamless guest booking experiences, optimal conversion of all reservation enquiries, and disciplined execution of availability, inventory, and rate integrity across all channels. Acting as a key link between Revenue, Sales, and Front Office, you will ensure reservations activity directly supports commercial strategy and enhances the guest journey from first contact to arrival.
In this role, you will balance operational precision with commercial awareness—driving efficiency, service excellence, and revenue contribution across all reservation touchpoints.
What You Will Create
Reservations Operations & Service Excellence