Responsibilities Prepare, draft, and send Warning Letters (Surat Peringatan / SP) to customers in accordance with company policies and timeline.

Ensure accuracy and completeness of customer data before letter issuance.

Maintain and update tracking logs for all warning letters sent.

Coordinate with notaries for fiduciary registration, amendment, and release (roya) processes.

Ensure completeness and accuracy of legal documents related to fiducia agreement.

Coordinate with internal teams (Collection, Legal, Operations) for document requirements.

Maintain and update databases for warning letters and fiducia record.

Handle document filing (physical & digital) in a structured and auditable manner.

Assist in dispute handling related to warning letters or collateral status.

Organize and archive physical and digital documents properly.

Monitor and follow up on outstanding cases or pending ...