As a Collections Officer, your role directly contributes to the company's success by optimizing cash flow and minimizing bad debt. Your role will involve resolving any complex credit issues and collecting outstanding payments while providing a high level of customer service. This is not a high-volume phone call role but lengthy, investigative calls with customers, predominantly inbound all while delivering an exceptional customer service experience for clients
About the company: Our client is one of the largest Australian-owned and operated toll-road companies. They have a presence across Sydney, Melbourne, Brisbane & North America with over 1800 employees.
Besides working for one of Australia's top companies, they offer a range of benefits including a highly competitive salary, training, progression, and a culture focused on diversity.
About you: