Active Utilities (AU) is an innovative company servicing Australian embedded network (EN) multiple-occupant locations with telephony, internet/data, electricity, and other utility needs.
Make a high volume of outbound calls and send electronic communications to follow up on outstanding debtor balances.
Handle inbound calls and electronic communications from customers regarding account status, personal details, outstanding balances, and other ad hoc enquiries.
Document collection activities, customer interactions, and attendance at team meetings.
Perform data integrity checks to e...