• $75K plus Super and monthly bonuses
• Based in the City - Hybrid work from home and office
• Great team culture and ongoing development

Are you confident managing commercial overdue accounts and skilled at guiding businesses toward positive payment outcomes? Do you bring strong experience in commercial collections, backed by a calm, professional, and solutions‑focused approach?

A leading CBD‑based organisation is seeking a motivated Collections / Customer Service Officer to join a supportive, high‑energy team committed to delivering strong financial results and exceptional customer care.

About the Role

• Take ownership of a portfolio of commercial collection accounts
• Negotiate payment arrangements and resolve outstanding balances with confidence
• Deliver clear, empathetic communication to support customers through financial conversations
• Maintain accurate notes, docu...