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🥝 Collections Representative

Merchants | sandton, South-Africa | Posted May 27, 2026

Job Description

Do you have experience in debt collections and a passion for helping customers get back on track?

We’re looking for resilient, target-driven individuals to join our team supporting US-based customers.

In this role, you will:

  • Handle inbound and outbound calls with professionalism
  • Negotiate repayment solutions and manage overdue accounts
  • Build trust while providing empathetic, effective service
  • Use digital tools to resolve customer needs and maintain account accuracy

What You’ll Need:

  • Matric / NQF 4
  • 12+ months of collection experience
  • Strong problem-solving, multi-tasking & attention to detail
  • Must live in Randburg or Sandton
  • Flexible to work US-aligned hoursAbility to pass clear criminal, credit, fraud & risk checks

If you’re passionate about customer service and ready to step into a global banking environment, we want to hear from y...

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