Collections Specialist
Job Description
The Collections Specialist manages the full lifecycle of accounts receivable activities, with a strong focus on collections oversight, account administration, and relationship management in a B2B environment. This role ensures timely and accurate payment collection, maintains up-to-date customer account records, and collaborates closely with internal teams and customers to reduce financial risk and support healthy cash flow. The Collections Specialist also supports captive accounts, negotiates payment arrangements, and leverages ERP and Excel tools to monitor, analyze, and improve collection performance.
Responsibilities

+ Manage the Accounts Receivable (AR) team inbox and respond to customer and internal inquiries with thorough research and timely follow-up.

+ Monitor and respond to AR-related messages in your personal inbox to ensure no issues or requests are overlooked.

+ Send professional and courteous payme...