Medical Collections Specialist
Job Description
The Collections Specialist plays a key role in managing patient accounts and reducing aging receivables by proactively contacting patients, reviewing account and insurance information, and resolving outstanding balances. This position focuses on medical collections in a fast-paced, patient-centered environment, ensuring accuracy, professionalism, and compliance with privacy regulations while supporting the overall financial health of the organization.
Responsibilities

+ Monitor and follow up on aging receivables, including accounts that are 31, 61, 91, and 121+ days past due.

+ Conduct mostly outbound calls to patients regarding outstanding balances and past-due accounts, averaging approximately 60+ calls per day.

+ Review patient accounts, insurance payments, and explanations of benefits (EOBs) to ensure balances are accurate and properly applied.

+ Explain account status, payment options, and ...