Job Location
CINCINNATI GENERAL OFFICES

Job Description

Role Summary

The Command Center QA Specialist is a digitally enabled QA governance role providing multi-site quality oversight. Using PRiME (WMS), SAP, environmental alerts, and dashboards, the role turns quality signals into risk anticipation and decision support to help teams protect product integrity, compliance, and release continuity across the network.


Key Responsibilities

+ Maintain multi-site awareness across QA KPIs, release health signals, holds/age status, and exception trends.

+ Monitor leading indicators (release outage precursors, RFT shifts, aging/expiry risk, documentation gaps) and translate them into prioritized guidance.

+ Provide decision-ready updates (what changed, risk/impact, recommended next step).

+ Govern Positive Release / RFT routines by validating dashboard accuracy, investigating exceptions, and ensuring consistent signa...