Elevate customer experiences as an Account Manager II in Windsor, Ontario. Drive growth with credit analysis and strong relationship management within Personal & Commercial Banking.
As a key member of the team at your company, you will oversee a commercial portfolio, enhancing customer relationships while meeting business goals. Collaborate with internal experts, address customer needs, and execute strategies to retain and attract clients. This role demands a blend of credit management and customer service skills to ensure satisfaction and profitability.
Key Responsibilities:
• Deliver exceptional customer service at every interaction
• Lead account management and operational risk oversight
• Utilize sales tools for industry and client insights
• Identify referral opportunities to meet customer needs
• Proactively develop and implement sales strategies
Requirements:
• 5+ years of relevant experience
• Undergraduate or graduate degree required
• Proficie...