Job Description

• Escalate and investigate potential fraud, privacy, or control breaches.
• Partner with Quality, Risk, and Audit to ensure audit readiness and continuous improvement.
• Chubb policies and regulations.

Performance Indicators

• Collaboration & Radical Transformation
• Collaborate with Operations, Claims, Finance, Underwriting, IT, CBSP, AI, and Regional Operations teams to improve efficiency and alignment.
• Drive standardization, automation, and best practice sharing across commercial operations.
• Support onboarding of new markets or functions into CBSM to ensure smooth transitions and process stability.
• Contribute to Radical Transformation by identifying workflow simplification and automation opportunities.
• Insight & Digital Enablement
• Provide insights to Regional Operations on digital and automation opportunities.
• Partner with technology, ...