About the Role

This is an exciting opportunity to drive BD Excellence across Africa Commercial Operations, with strong alignment across logistics, supply chain, and customer-facing teams. The role focuses on embedding standardised ways of working, improving end-to-end processes, and enabling data-driven decision-making to enhance operational performance and customer experience. You will act as a key change agent, translating BD Excellence principles into practical, scalable routines across the region.

Main Responsibilities

• Champion BD Excellence across Commercial Operations, logistics, and supply chain.
• Design, standardise, and optimise end-to-end processes (order-to-cash, fulfilment, inventory visibility, issue resolution).
• Embed daily management routines, tiered management systems, and performance visualisation (Bowlers).
• Drive continuous improvement by identifying inefficiencies, reducing manual work, and improving proce...