6 Month Contract (with the potential for renewal based on performance)
Purpose of the job:
Responsible for representing the client’s brand and maintaining positive relationships with clients, community, influencers and like-minded organizations. Required Qualifications At least 3-5 years of experience in a public relations or corporate communications role. Proficiency in Fresh Desk or similar customer service management software. Duties & Responsibilities
Technical Competencies and responsibilities Manage the customer careline, ensuring timely and empathetic responses to customer inquiries and concerns. Oversee community management efforts, engaging with our community members across various platforms and fostering a positive and supportive environment. Handle influencer management, including identifying, engaging, and maintaining relationships with influencers aligned with our brand values. Execute public r...