Job Description

On-site - Muntinlupa | 1-3 Yrs Exp | Diploma | Full-time

Responsibilities

• Receive and direct incoming phone calls, emails, radio transmissions, and internal messages.
• Log and relay accurate information to relevant departments or personnel.
• Monitor and operate communications equipment such as telephony systems, radios, or digital messaging platforms.
• Handle emergency or high-priority messages in a calm, timely, and professional manner.
• Maintain detailed logs and documentation of all communication transactions.
• Support internal coordination across teams for operational or incident response.
• Escalate issues or incidents as needed following established protocols.
• Provide updates and reports to supervisors or managers as required.

Qualifications

• High School diploma; College-level or graduate of a Communication, IT, or related course is an advantage. ...