Community Safety Assistant
Nottingham - Clifton
£29,539 - £34,613 per annum
Here at NCHA, we have an exciting opportunity to join our friendly and supportive Community Safety team as a Community Safety Assistant.
Our team plays a vital role in helping our customers feel safe in their homes and communities by responding to reports of anti-social behaviour (ASB), investigating incidents, and taking appropriate action where tenancy breaches occur.
This is a varied and rewarding role where you will act as a key point of contact, supporting investigations and ensuring reports are assessed, prioritised, and progressed appropriately.
What you’ll be doing
As a Community Safety Assistant, your responsibilities will include:
* Acting as the first point of contact for all ASB reports via phone, email, web and referrals
* Triaging and assessing incoming reports, deciding whether they meet the threshold for ASB case management