A place to create moments that matter Salary: £15,439 per annum (FTE £30,878 per annum, £16.97 per hour) Location: Hybrid, Peterborough (fully onsite during training) Contract: 9‑month fixed term, part‑time (17.5 hours per week) Hours: 4–4.5 hours per day across 4 days (must include Monday), between 8am and 6pm, Monday–Friday Thousands of families rely on our client for a safe, affordable home. As the housing crisis deepens, the work they do has never been more important. They believe everyone deserves a place to call home, and that belief drives everything they do. Together, they champion their customers, support them and drive positive change. For a career that makes a meaningful impact, this is the place to be. About the role Our client is looking for a customer‑focused, curious and resilient Complaints Resolution Partner to join their busy team. You'll support customers when things haven't gone as expected and help turn difficult moments into positive outcomes. You'll investigate i...