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🥝 Compliance Analyst

IPS Group | London, United Kingdom | Posted June 02, 2026

Compliance Analyst

Job Description

Compliance Analyst
London | Hybrid 
£55, – £65,
Lloyd’s / London Market Insurance

A leading London Market insurance business is seeking a Compliance Analyst to join its well established Compliance function.


This role offers a key opportunity to take ownership of customer outcomes, while supporting broader compliance activities within a highly regulated Lloyd’s environment.


Duties


Complaints & Customer Outcomes 

  • Lead the investigation and resolution of complaints in line with FCA and Lloyd’s requirements.

  • Liaise with underwriting, claims and distribution teams to gather information and progress cases.

  • Draft clear, accurate and customer-focused complaint responses.

  • Conduct root cause analysis and produce complaints MI to identify trends and improve outcomes.

  • Support continuous improvement of complaints processes and frameworks.

    • Compliance ...

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