Job Description
CONCENTRIX BRIDGETOWNE PASIG IS HIRING
Non-Voice Social Media Management Agents (Pioneer Account)
Looking for a non-voice BPO job with strong career growth potential?
This is a rare opportunity to join a pioneer Social Media Management account at Concentrix Bridgetowne, Pasig—ideal for agents who want to move away from voice calls and build experience in a fast-growing digital support environment.
This role is perfect if you have international BPO experience and are looking for a more balanced, non-phone-based support role.
⸻
Role Overview – Social Media Management (Non-Voice)
As a Non-Voice Social Media Management Agent, you will:
• Handle customer inquiries via chat, email, and social media platforms
• Monitor and respond to comments, messages, and brand interactions
• Follow brand voice, tone, and social media guidelines
• Resolve customer concerns profess...