We are currently seeking a reliable and friendly Concierge Assistant to join our team in Ajman. As a Concierge Assistant you will be responsible for providing exceptional customer service and assisting guests with their needs during their stay.
Responsibilities - Greet guests upon arrival and assist with the check‑in process.
- Provide information about hotel amenities, local attractions, and transportation options.
- Respond to guest inquiries and requests promptly and efficiently.
- Make reservations for guests at restaurants, theatres, and other venues.
- Arrange transportation for guests as needed.
- Maintain a clean and organized lobby area.
- Assist with luggage handling and delivery to guest rooms.
- Process payments for services such as laundry and room service.
- Handle any guest complaints or issues in a professional manner.
Requirements - High school diploma or equivalent educ...