Job Title: Concierge

Reports to: Senior Concierge

Based at: Bicester Village

POSITION SUMMARY:

The Concierge must demonstrate an inherent understanding of guest needs and deliver excellent standards in service and hospitality, across four locations, which surpass our guest’s aspirations, making it special right from the start and doing their utmost to make all guests feel welcome. They must also have a thorough & proven understanding of international guest profiles and a strong cultural awareness, which will enable them to intuitively adapt and vary their style of interaction with guests. 

KEY RESPONSIBILITIES: