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🥝 Concierge (Part Time - Day Shift )

Senior Lifestyle | Norfolk, United States | Posted June 19, 2026

Job Description

Job Description

  • Greet residents and provide general assistance to visitors, prospective residents, and families.
  • Answer telephone calls.
  • You may be asked to ensure the safety of the residents and property by monitoring surveillance cameras, door alarms, life safety systems, building alarms and investigating any unusual activity.
  • Process reports for such things as work orders, incidents and concerns.
  • You will receive packages, plants, prescription drugs, etc. and deliver or hold as requested. 
  • Maintain the sign in/out log for the issuance of community keys, and gate passes.
  • You will assist other departments with administrative functions.
  • Ensure that resident/family/employee concerns receive timely response and follow up, thus striving to provide a high level of customer satisfaction.
  • Maintain a positive and professional demeanor toward all residents, visitors and co-workers.
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