**Additional Information**
**Job Number** 26025487
**Job Category** Rooms & Guest Services Operations
**Location** 12 Marina View, Singapore, Singapore, Singapore, 18961
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**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management

**POSITION SUMMARY**

Respond to guest requests for special arrangements or services (e.g., transportation, reservations, restaurant/attraction recommendations, dry cleaning) by making arrangements or identifying appropriate providers. Adhere to brand standards. Respond to special requests from guests with unique needs and follow up to ensure maximum guest satisfaction. Curate wow moments for guests. Gather, summarize, and provide information to guests about the property and the surrounding area amenities, including special events and activities. Answer, record, and process all guest c...