Powell Industries, Inc. | Northlake, United States | Posted June 22, 2026
Job Description
The Configured Product Coordinator will serve as the primary point of contact for customers, ensuring a seamless experience from order placement to delivery. The ideal candidate is detail-oriented, customer-focused, and capable of managing multiple priorities in a fast-paced environment.
Essential Responsibilities
+ Serve as the primary contact for customer inquiries regarding equipment orders
+ Drive positive customer experience throughout the order process
+ Develop and maintain strong relationships with customers to ensure a positive experience and repeat business.
+ Process and manage customer orders accurately and efficiently, coordinating with internal teams to ensure timely fulfillment
+ Coordinate with internal teams, including sales, production, and logistics, to ensure customer requirements are met
+ Provide order status updates, shipping details, and any potential changes to their orde...