Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients.Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
Inviting applications for the role ofConsultant–Major Incident Manager
Responsibilities
Lead the resolution of major incidents to restore services as quickly as possible.
Act as the central point of contact for all major incidents, ensuring clear communication and coordination.
Assess impact and urgency to determine the appropriate level of response.