Your Impact

• Works with customers along with appropriate internal and external resources (e.g. Cisco account teams, partners) on the strategy/deployment/optimization of Cisco services and solutions
• Takes responsibility of task/project implementation for assigned customer engagements
• Handles provisioning of phones, sites, and creates and modifies dial‑plan
• Creates migration plan and coordinates migration activities with customers
• Captures and contributes to new implementation techniques and methodologies used in customer delivery and shares lessons learned with the broader team
• Creates and reviews project deliverables such as design recommendations, high‑level design, low‑level design, and implementation/change management plans
• Builds and/or leverages test environments as required to resolve complex problems and compatibility issues
• Leverages software skills and tools to configure, deploy, and tro...