Join Our Team as a Contact Centre Agent - working from home! Welsh Speaking Role!!

Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment where your communication skills shine? If so, we want you to join our dynamic team as a Contact Centre Agent!

Shifts: Monday to Friday 8am to 6pm

Who We Are:

We are an organisation dedicated to providing top-notch service on behalf of our client, a prominent company in the industry. As a Contact Centre Agent, you will play a crucial role in being the first point of contact for our customers, ensuring their needs are met with professionalism and care.

What You'll Do:

As a Contact Centre Agent, your primary responsibilities will include:

Handling up to 70 customer calls per day, addressing inquiries, and resolving issues with a friendly and positive attitude.
Delivering high-quality customer service while adhering to established procedures and se...