What you can expect

We are seeking a strategic Contact Centre Customer Success Manager to support and scale a global partner success model. This UK-based role, focuses on CCaaS and UCaas solutions. And will combine Contact Centre CSM expertise, and partner enablement experience. This role is ideal for someone who enjoys building scalable programs and developing effective partner success frameworks. You will work closely with strategic partners to drive customer adoption, retention, expansion, and long-term value across partner-managed accounts. As a trusted advisor to partners and internal teams, you will support Contact Center transformation initiatives, improve customer outcomes, and contribute to business growth.

About the Team

Our team is focused on delivering world-class customer and partner experiences through collaboration, innovation, and scalable success strategies. We work cross-functionally across Sales, Renewals, Product, Marketing, and Cu...