About the Job you're Considering

Capgemini's Intelligent Customer Operations practice is focused on the design, build and operate across clients' Customer Operations and Contact Centres. This includes:

• Best-in-class customer journey design and implementation.
• Design of digitally enabled operating models and contact strategies.
• Contact Centre and CRM technology deployment.
• Data and insight-led approaches to improve future CX outcomes.
• Running and transformation BPO contact centre operations

Your Role

As a Customer Experience & Digital Transformation Sales Leader, you will be responsible for creating, developing and closing a sales pipeline of customer solutions that support the extensive growth of the Intelligent Customer Operations Practice within Business Services. You will:

• Build a sales pipeline through existing and new stakeholder networks (both internally at Capgemini and ...