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🥝 Contract Bank Associate/ Officer (Card Payment) (12 months) #JTL
RECRUIT EXPRESS PTE LTD | singapore, Singapore | Posted June 19, 2026
Job Description
Responsibilities - Process customers’ requests in the Card Services Customer Fulfillment function, e.g. Cancellation of Cards, Replacement of Cards, Bill Payment, GIRO applications
- Complete all requests with accuracy and within the agreed Service Level Agreement
- Manage and resolve customers’ and business units’ feedback/complaints and queries promptly
- Identify opportunities to improve productivity, risk controls, efficiency and service quality in the team
- Support in digitization effort driven by the management and ad-hoc /admin tasks assigned
- You will assist the team in any ad-hoc admin work and projects as assigned
- Job rotation may be required as and when (however, you will be advised accordingly)
Job Requirements - Minimum 'A' Levels/IP/Diploma in Business, Banking, Finance or related discipline
- Prior experience in card operations, customer fulfilment, banking operations o...