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🥝 Control Oversight Manager
Manulife | Lapu-Lapu City, Philippines | Posted June 04, 2026
Job Description
Position Responsibilities:
Perform internal control testing for RCSA, Operational Risk and Resilience Oversight, quality assurance, and audit activitiesDesign and implement new controls and tests to address audit-identified risk areasAnalyze processes and controls using data analytics to identify gaps, trends, and remediation needsRecommend system enhancements and operational improvements to increase efficiency and strengthen risk governanceTroubleshoot and resolve complex operational and control-related issuesDrive continuous improvement of business processes and controlsAct as an internal subject matter expert (SME) for escalations, consulting, and problem-solvingServe as liaison for departmental and cross-functional initiatives and projectsCollaborate with stakeholders to facilitate issue resolution and corrective actionsCoordinate research and responses for compliance monitoring, inte...