Purpose of the role
To ensure appropriate collections, allocations, claim processing and query handling to enable positive impact on cash flow.
Key Responsibilities:
COLLECTIONS
- Bank statements checked for payments received.
- Customer receipt recorded and allocated to customer account.
- Tracking remittance advice and comparing to customer payment.
- Follow-up on any unpaid accounts.
ALLOCATIONS
- Claims assigned by type of deductions.
- Allocate receipt to invoices paid.
- Matching of credit notes & purchase orders to claims.
QUERIES
- Queries regarding repudiated claims & outstanding invoices resolved.
CLAIMS/CREDIT NOTES
- Resolving claims.
- Correct claim documentation collected.
- Process purchase orders for all tax invoice claims.
- Receipting of purchase orders.