The Corporate Facilities Concierge is a pivotal role responsible for the seamless coordination of workplace service requests across approximately 40 corporate locations. This position plays a crucial part in delivering timely and efficient support to site leaders and employees by efficiently managing incoming facility-related inquiries. The concierge acts as the primary liaison, ensuring requests are routed accurately to either property management teams for leased sites or internal Facilities Management resources for owned sites, and adeptly oversees the tracking of tasks through to completion. Utilizing the ServiceNow Facilities module, the Corporate Facilities Concierge is committed to providing exceptional service, facilitating issue resolution, and enhancing a consistent and high-quality workplace experience across all locations.