Job Description
Relationship Management: Develop and maintain strong, trust-based relationships with key stakeholders at client organizations.
Sales & Growth: Identify opportunities to cross-sell or upsell company products and services to increase revenue.
Client Needs Assessment: Understand client business goals, industry trends, and specific requirements to provide relevant solutions.
Issue Resolution: Act as a central point of contact to promptly resolve client queries, complaints, and service issues.
Strategy & Reporting: Develop tailored account strategies and conduct regular business reviews with clients to discuss performance and future goals.
Collaboration: Coordinate with internal departments (e.g., marketing, product, support) to ensure a cons...