Responsibilities

• Develop and deliver interactive training sessions for front office store teams and back office staff.
• Lead onboarding programs for new employees ensuring smooth integration into the company.
• Communicate company processes standards and culture effectively through engaging storytelling.
• Collaborate with department heads to identify training needs and create tailored learning modules.
• Monitor and evaluate training effectiveness providing feedback for continuous improvement.
• Serve as a brand ambassador instilling confidence professionalism and enthusiasm in all sessions.
• Conduct follow-ups on audit findings to identify key areas for improvement and drive actionable development.

Requirements

• 3 years of experience in training preferably in hospitality or retail.
• Strong public speaking and storytelling skills able to captivate and energize audiences.

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