Responsibilities:

+ Reviews, analyzes and approves or denies customer credit applications.
+ Manages credit hold policy, reviewing customer account status, payment and collections.
+ Provides communications to MAs (marketing associates), on customer accounts. Handles escalated collection accounts.
+ Performs regular review of customer files to manage risk and remain compliant with audit controls.
+ Makes recommendations on bad debt management.

Additional Job Duties:

+ Research and resolve account disputes, rejected or returned payments, and missed payments or invoices.
+ Communicate with customers to reconcile payments and collect past due balances.
+ Prepare accounting statements and financial reports.

Skills:

+ Strong verbal and written communication skills.
+ Strong financial analysis skills.
+ Proficient in Microsoft Office and ERP systems.
+ Proficient computer skills. Basic to intermediate excel

Educ...