HCLTech is hiring for OTC Collection - Bangalore

Location : Bangalore

Shift : UK Shift

Experience :

Senior customer support representative :1 to 2

Analyst - 2 to 5 Years

Team Lead - 5 to 8 Years (Team handling experience mandatory)

Responsibilities:

• Collection of all accounts in the portfolio following the defined collection strategy and accountability of aged receivables as per defined metrics/SLAs
• Implementation of credit/account management, ascertainment of the payment patterns and, if necessary, implementation of corrective measures.
• Accountability for debt and cash targets achievement on a quarterly/monthly basis
• Full compliance with all associated internal and Sarbox controls
• Written / oral communication on open balances + reconciliation of accounts for portfolio
• ...