Responsibilities

• Ensure achievement of monthly DSO Budget and other KPI targets.
• Manage Accounts Receivable balance and contact customers before balances become overdue to confirm payments.
• Responsible in identifying slow moving accounts and elevate delinquent debts for case management.
• Monitor customer credit limits.
• Acquire sufficient information to assess the credit worthiness of new clients.
• Monitor Field Collectors performance and productivity.
• Responsible in handling disputed bills and negotiate to bring payment within the agreed terms.
• In-charge of the preparation of Reminder Letters.
• Ensure all Customer complaints & inquiries are acted as a matter of urgency and importance following the company SOPs and 2/24 promise.
• To maintain good business relationship and thus improve customer retention and DSO.

Qualifications

• Candidate must be a gr...