Overview
Job Title: Credit Controller and Billing Administrator
Department: Finance
Location: Cape Town
Reports To: Head of Collections/Finance Manager (Revenue)
Role Purpose
This is a hybrid role with a dual purpose: manage the company’s debtors, ensuring timely collection of outstanding invoices to maintain healthy cash flow and minimize bad debt, and assist with the day-to-day functions and transactions of the billing team.
Responsibilities
Credit Control
- Manage debt collection processes to ensure timely payment.
- Actively chase overdue invoices via phone calls, emails, and letters, and initiate and manage offensive action against non-paying debtors when necessary.
- Monitor debtor accounts to identify outstanding debts and communicate effectively with clients to resolve payment issues.
- Maintain accurate records of all communication with debtors.