Role Description

We are seeking a proactive and innovative CRM Lead to join our team. The CRM Lead should possess strong business acumen and a proven track record of success working with renowned brands. This individual will play a pivotal role in elevating RAPP's reputation for effective CRM strategies, leading to the development of new case studies and industry accolades that drive our growth objectives. Collaborating closely with creative, data analysis, user experience, and technology teams, the CRM Lead will leverage technology, connectivity, and data to establish powerful connections between consumers and brands. Responsibilities include managing day-to-day CRM operations, developing programs, setting strategic direction, and overseeing implementation.

Key Responsibilities: