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🥝 CRM Operation Manager

Neara | singapore, Singapore | Posted June 05, 2026

Job Description

Job type: Full Time · Department: Sales and Marketing · Work type: On-Site

CRM Operations Manager

Key Responsibilities

CRM Governance & Lifecycle Management

Own HubSpot as the system of record across Marketing, ISR, and Sales

Enforce CRM data standards, field definitions, stage rules, and CRM etiquette

Ensure accurate lead status, routing, scoring, and handoff between Marketing, ISR, and Sales

Monitor and manage MQL and SAL aging to maintain agreed SLAs and healthy lead velocity

Support CRM sales operations including deal stages, pipeline structure, and data integrity

Partner with Regional Sales Directors to ensure pipeline accuracy and CRM discipline

Build and maintain executive dashboards covering:

Pipeline coverage, velocity, and conversion rates

Funnel performance and risk indicators

Provide reliable, executive-ready CRM insights used in sales and leadership reviews...

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