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🥝 CRM/INSIDE SALES REPRESENTATIVE
SGS | Makati, Philippines | Posted May 27, 2026
Job Description
Job Description
- Design, deliver and monitor programs geared towards a consistent customer service experience to clients that is truly personal, memorable, and fit the SGS Brand and values.
- Proactively build the database and call via phone or other forms of media to offer and successfully sell SGS offerings to prospective clients.
- Enquiry management. Ensure all client enquiries (regardless of source) are attended to in an approachable, professional, and prompt manner, including generation of non-routine proposals and coordinating with SGS affiliates, and operations and support teams for non-routine jobs.
- Proactively contacts new customers via phone or other media tools to offer SGS services and successfully generate business.
- Monitor dormant accounts (6 months inactive or no business being covered by field sales.
- Inactive accounts are considered new customer or prospects.
- Client experiences management. Develop ini...