Job Title: CS & Operations – CPA / CPI
Location: Mumbai
Qualification: Graduate / Postgraduate (Any Specialisation)
Experience: 3+ years
Job Overview
We are seeking a detail-oriented and proactive CS & Operations Executive with strong experience in CPA/CPI campaign management, client servicing, and operational coordination. The ideal candidate will ensure smooth campaign delivery, high-quality execution, and excellent client experience in the performance marketing ecosystem.
Roles & Responsibilities:
Campaign Execution & Management
- Manage end-to-end campaign fulfilment including ad trafficking, QA/testing, and campaign scheduling.
- Launch and monitor campaigns as per Release Orders (RO) and ensure all delivery parameters are adhered to.
- Optimize CPA/CPI campaigns proactively to meet performance KPIs and drive successful outcomes.
- Track daily pacing, conversions, lead quality, and overall campaign health.
Client Servicing & Coordination
- Se...