Customer Service Representative Spanish Bilingual (BPO) – Medical Account

Location: Cebu IT Park, Brgy Apas, Cebu City, 6000 Cebu, Philippines

Salary and Benefits:

• 62,000 – 68,000 (depends on your experience and Spanish Bilingual Skill)


• HMO Coverage upon Day of 1 training


• With account allowances

Qualifications:

• FLUENT (B2 Level) in Spanish and English Language


• High School and SHS Graduate


• Completed 2 years in college or College graduate


• With or without call center experience

Responsibilities:

• Provide empathetic, accurate support to patients and healthcare clients by handling inquiries, scheduling, and resolving concerns in both English and Spanish.


• Manage medical records, insurance verification, and app...