Customer Assistant – Fashion, Home & Beauty

Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you will play a vital frontline role in delivering a market‑leading customer experience. This is not just a retail job – it’s a role for people who love pace, effort, and playing their part in delivering our transformation.

Schedule

Week 1: Sun 10-18; Tue 08-16; Wed 12-20; Thurs 12-20; Fri 11-19
Week 2: Mon 08-16; Tue 12-20; Wed 10-18; Fri 10-18; Sat 12-20

Key Responsibilities

• Deliver a market‑leading customer experience and build rapport quickly.
• Provide 1‑to‑1 styling, bra fit, and tailored beauty routine recommendations.
• Maintain high standards of efficiency and accuracy under pressure.
• Use digital tools such as the Sparks App and in‑store devices to offer a personalized five‑star service.
• Adapt quickly to changing store demands and remain flexible.
• Champion a hig...