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🥝 Customer Care Associate – Healthcare
Synlink Recruitment Outsourcing Co. Inc. | taguig, Philippines | Posted June 19, 2026
Job Description
- Respond promptly and professionally to patient, client, or provider inquiries via phone, email, chat, or other channels.
- Assist patients with appointment scheduling, claims processing, billing inquiries, or insurance-related questions.
- Accurately document and update client or patient information in the system.
- Resolve complaints or elevate issues to supervisors when necessary.
- Educate patients or clients about healthcare programs, services, and policies.
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